At your first consultation our specialist solicitors take detailed instructions from you of the circumstances giving rise to your injury, your medical symptoms, and of any financial losses which you have suffered. For this consultation you should also bring along details of any medical treatments, your GP’s details, records of any financial loss you have suffered (wages slips if possible), as well as photographic ID and proof of address (utility bill).
The specialist solicitor appointed to deal with your case will write to the other party with details of your claim. That party’s insurance company is obliged by Court Rules to investigate and furnish a full response within 3 months of our letter. It is at that stage that we can determine whether negotiations are to commence or whether Court proceedings are necessary. You will be kept fully informed throughout and will retain full control of the decision-making process.
Medical evidence will be required to substantiate your claim. If you have attended hospital or your own doctor as a result of your injuries we will ask you to complete a Form of Authority to release hospital and/or GP notes and records to us. These will be reviewed with you, and will not be shared with anyone without your specific authority. If it becomes necessary to provide copies of GP notes and records to the other party’s insurance company or to solicitors appointed by those insurers we take great care in agreeing with you which entries are not relevant to the claim and can therefore be withheld.
You may have to attend with a medical consultant who will be asked to prepare a report for us. Consultants are specialists in the fields of medicine in which they practice and are therefore best placed to fully assess your injuries and the extent of any recovery you will make. We are very selective in the Consultants we use to ensure the highest quality of reports and that our clients are treated with the respect they deserve. The advice we give all our clients who have been injured at work is that in preparation for any appointments with consultants they should from the outset keep detailed notes of the dates of any hospital/doctor’s appointments, medication prescribed or taken, symptoms, and how day-to-day activities have been affected.
If there is an issue about how an accident arose, it may be necessary for you to attend an inspection where it happened with an engineer appointed by us. Again, we are selective about the engineers we employ who each have substantial Court experience.