LayerSlider – Conveyancing 26Jan18 – Base

MKB Law Privacy Policy

MKB Law is committed to protecting the privacy of our clients and website visitors. We understand the importance you place on the privacy and security of information which personally identifies you, and we value our relationship with you.

Whether you are a first time visitor or a regular user, we take your privacy seriously. Please read the following in order to learn more about our privacy policy including the information we collect and how we use it.

This website is operated by MKB Law Ltd and we are a controller for the purposes of the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) (EU) 2016/679. We are responsible for the processing of any personal information you provide to us when using our website.

This Privacy Policy (together with our General Terms and Conditions of Business and Terms of Use/Website Management Policy) outlines how we will collect and process your personal data.

Data Protection

Data we collect/provided by you & data processing:
We ask you for personal data only when it is needed to provide services you have enquired about, or asked us to provide, to respond to your requests for information, to download marketing materials, or to register for any of our events. You do not need to provide us with personal data to browse our site or other online channels.

If you use any forms on the website, such as the contact form, enquiry forms, or feedback form, a record will also be made of the details you choose to include such as your name, email address, phone number and the nature of your enquiry. You are not obliged to provide us with this information; however we may be unable to carry out your specific request if you do not. In addition to the above, we may collect and use the data to comply with legal obligations we might be subject to (such as anti-money laundering).

Data Consent:
We will not pass your personal information to anyone outside of the firm, without your prior consent, except where we are otherwise legally required to do so (for example to the Inland Revenue, Benefits Agency, any court of competent jurisdiction or any law enforcement agency with statutory authority).

Other than in the above situation we will let you know when your personal information might go to third parties, and you will have the opportunity to decide not to share that information. If we do engage third parties, we will take reasonable steps to ensure those entities comply with obligations under GDPR when they handle your personal information.
We will only hold your data for as long as necessary unless otherwise required under applicable law.

Data Storage:
Your data will be stored on our secure server and in the cloud. If/when you formally instruct us, your data may also be stored on physical files in our office or in our offsite secure document storage facility.

Your Data Rights:
In accordance with current legislation, you have the right to request from us:
– if, when and how we process your data
– copies of any data we hold for you
– amendments to your data which are incorrect or incomplete
– full deletion of your personal data with immediate effect
Where we process your data on the basis of your consent, you are entitled to withdraw your consent at any time.

Marketing
If and when you formally instruct us, you will also be asked to agree to receive marketing communications and client surveys. You have the right to opt out at any time and request that your data is no longer processed for marketing purposes.

Cookie Policy

We use cookies to track your behaviour on our website such as pages clicked on and how you navigate around our site. This type of information can help us provide a better user experience for our web visitors and customers. Specifically, we use Google Analytics cookies. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Cookies can be cleared or altered in your browser settings .

Website Usage Data

With or without cookies, our website keeps track of usage data, such as the date and time of the visit and search criteria. We use this data to better understand how our website is used. This information is not attributed to you as an individual.

Website Security

We take data security seriously, and in conjunction with our IT systems providers, we undertake regular reviews of our online security measures and procedures. You will notice in the address bar a padlock icon, this indicates that our website has a valid security certificate. While we do take all reasonable measures to ensure the safety and security of your data online, due to inherent risks associated with using online services, we are unable to guarantee complete security when using our online services.

Changes to Privacy Policy

This privacy policy has been updated in accordance with current General Data Protection Regulations. We may revise this policy occasionally, in line with our own company policy or to comply with any changes in legislation. If we make any substantial changes we will notify you by posting a prominent announcement on our site.
This website and its contents are protected by copyright. The content provided on this website is for general guidance only and should not be regarded as a substitute for professional legal advice.

Please contact MKB Law Ltd if you have any questions about this privacy notice. The General Data Protection Regulation also gives you the right to lodge a complaint. The supervisory authority in the UK is the Information Commissioner who may be contacted at http://ico.org.uk/concerns

Client Contact Tracing

In addition to our Privacy Policy, this policy explains how we record and use your details for contact tracing purposes. To support the Contact Tracing Service (which is operated by the Public Health Agency in Northern Ireland) MKB Law has decided to collect and keep a limited record of clients and visitors who come onto our premises for the purpose of contact tracing. By maintaining records of clients and visitors, and sharing these with the Contact Tracing Service we can help to identify people who may have been exposed to the Coronavirus.

What information we collect from you for this purpose?

As a client/visitor of MKB Law, we will require you to make appointments for visits or to complete a form upon your arrival. Upon making appointments, we ask you to provide some information and contact details, which will be used for contact tracing purposes in accordance with this notice. The following information will be collected:

  • The names of all clients or visitors, or if it is a group of people, the name of one member of the group.
  • A contact phone number for each client or visitor, or for the lead member of a group of people.
  • Date of visit and arrival and departure time.

In addition, if you only interact with one member of staff during your visit, the name of the assigned staff member will be recorded alongside your information. We would not collect the above information from you if your visits are short. For example, you only enter our premises to drop off post or deliveries.

How long your information will be retained?

The Contact Tracing Service have asked us to retain this information for 21 days from the date of your visit, to enable contact tracing to be carried out during that period.

We will only share information with the Contact Tracing Service if it is specifically requested by them. For example, if another client at our offices reported symptoms and subsequently tested positive, the Contact Tracing Service can request the log of client details for a particular time period (e.g. this may be all clients who visited on a particular day or time-band, or over a two-day period).

Under government guidance, the information we collect may include information which we would not ordinarily collect from you and which we therefore collect only for the purpose of contact tracing. Information of this type will not be used for other purposes (such as marketing activities), and the Contact Tracing Service will not disclose this information to any third party unless required to do so by law (e.g. as a result of receiving a court order).

In addition, where the information is only collected for the purpose of contact tracing it will be destroyed by us 21 days after the date of your visit. However, the government guidance may also cover information that we would usually collect and hold onto as part of our ordinary dealings with you (perhaps, for example, your name, and phone number). Where this is the case, this information may continue to be held after 21 days and we will use it as we usually would, unless and until you tell us not to.

Your information will always be stored and used in compliance with data protection legislation. The use of your information is covered by the General Data Protection Regulations Article 6 (1) (f) – legitimate interests of the venue/establishment. The legitimate interest in this case is the interest of the venue/establishment in co-operating with the Contact Tracing Service in order to help maintain a safe operating environment and to help fight any local outbreak of coronavirus.

Your rights

If you do not wish your contact information to be passed to the Contact Tracing Service if it is requested, please speak to our Receptionist, Karen Stewart in the first instance. Alternatively you should speak to our ICO Officer, Jonathan Jackson.

By law, you have a number of rights as a data subject, such as the right to access information held about you. If you are unhappy or wish to complain about how your information is used, you should contact: DPO@health-ni.gov.uk in the first instance to resolve your issue. If you are still not satisfied, you can complain to the Information Commissioner’s Office. Their website address is https://ico.org.uk/

Contact Us

For more information or to arrange a consultation with a Solicitor, please complete our contact form.
Alternatively you can call us on 
028 9024 2450 or email info@mkblaw.co.uk

 

MKB Law Solicitors Belfast is regulated by the Law Society of Northern Ireland. Content is copyright © MKB Law 2020. Terms & Conditions apply.